The Team

The APlus Care4All Pty Ltd team is made of 6 key members who assist in keeping APlus Care4All running.

Each of our members bring individual skills to the team enabling us to provide quality supports.

APlus Care4All wouldn’t be who we are today without our lovely team of support workers.

Raeshel Phelps

Rae Phelps is the Founder, CEO and Director of APlus Care4All Pty Ltd.

After being around people with a disability her whole life, as well as having a disability herself, Rae had a dream to support people of the Hunter, and found an opportunity to make that dream a reality.

Rae established APlus Care4All Pty Ltd in October 2014 via the New Employment Incentive Scheme (NEIS)

Throughout the years, Rae has prided herself on improving her knowledge and understanding of people with a disability. She did this by furthering her education and and obtaining her Certificate III in Home & Community Services followed by a Diploma of Community Services.

Rae also obtained a Certificate IV in Small Business Management to extend her knowledge of how to properly run her business.

As CEO and Director of APlus Care4All Pty Ltd, Rae is supported by a close knit family based management team, all of who are passionate about the vision, mission and future of APlus Care4All.

Raeshel’s qualifications include:

  • Certificate III in Home and Community Services
  • Certificate III in Financial Services
  • Certifictae III in Aboriginal and Torres Strait Islander Cultural Arts
  • Certificate IV in Community Services
  • Certificate IV in Small Business Management
  • Certificate IV in Information and Technology
  • Certificate IV in Business Administration
  • Diploma of Community Services
  • Diploma of Business Administration
  • Diploma of Quality Auditing
Linda”Sue” Allen

Sue Allen is the House Manager at our short-term accommodation and respite home located at Branxton.

Sue is responsible for the day-to-day operations of the respite home, and is also a support worker.

She has the extensive experience in the industry including Singleton High School as a teachers aide for special needs students & Calvary Cessnock Aged Care Facility

Sue’s qualifications include:

  • Certificate III in Aged Care
  • Certificate III in Home & Community Care

Sue is passionate about her role at APlus Care4All, and is highly regarded by her colleagues.

Kirsty Austen

Kristy Austen is the Office Manager at our head office located in Kurri Kurri.

Her role is to lead and support APlus Care4All’s service delivery team by providing effective leadership to our support workers, administration staff and management.

Kristy manages the processes and functions underpinning the organisations, including management of workload, evaluation and quality management, human resources and information systems.

Kristy has over 10-Years experience as a Quality Insurance Manager across a variety of industries, including environmental testing, animal pharmaceutical manufacturing, and a contract research laboratory.

Kristy’s qualifications include:

  • Certificate III in Aged Care
  • Certificate III in Business Administration
  • Internal Quality Auditor Certificate
  • Diploma of Quality Auditing
  • Diploma of Business Administration
  • Diploma of Human Resources Management
Nattina Phelps

Nattina Phelps is one of our managers primarily located at our head office in Kurri Kurri

As well as assisting management in multiple tasks, Nattina has the important roles of rosters and payroll.

Nattina joined the APlus Care4All team in 2017 with her little sister Ceren. Starting out as an Administrative Assistant, Nattina has shown her loyalty and strong work ethic, working her way up the staff hierarchy to her current role as Assistant Manager.

Nattina’s qualifications include:

  • Statement of Attainment in Business Administration
  • Diploma of Business Administration
Shannon Owen

Shannon Owen is one of our beautiful administrative assistants. Her role as an Administrative Assistant includes assisting Kristy and Nattina to fulfill their duties, scanning, filing and general administration activities. Assisting Rae and Sue when required.

Shannon has proved she is hard-working and fits into the team well.

Shannon’s qualifications include;

  • Certificate III in Accounts Administration

*Unfortunately Shannon will be leaving us soon to go on maternity leave with her new bundle of joy! We couldn’t be more excited for Shannon and wish her well.

Ceren Phelps

Ceren Phelps is our other Administrative Assistant and our youngest employee. She is primarily located at the Big house to assist Rae and Sue.

Ceren joined the APlus Care4All team in 2017 as a Junior Administrative Assistant alongside her big sister Nattina.

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