The Team

The APlus Care4All Pty Ltd team is made of 5 key members who assist in keeping APlus Care4All running. Each of our members bring individual skills to the team enabling us to provide quality supports. APlus Care4All have approximately 20 -25 staff who support their participants daily.
Raeshel Phelps

Rae Phelps is the Founder, CEO and Director of APlus Care4All Pty Ltd.

After being around people with a disability her whole life, as well as having a disability herself, Rae had a dream to support people of the Hunter and found an opportunity to make that dream a reality.

Rae established APlus Care4All Pty Ltd in October 2014 via the New Employment Incentive Scheme (NEIS)

Throughout the years, Rae has prided herself on improving her knowledge and understanding of people with a disability. She did this by furthering her education and obtaining her Certificate III in Home & Community Services followed by a Diploma of Community Services.

Rae also obtained a Certificate IV in Small Business Management to extend her knowledge of how to properly run her business.

As CEO and Director of APlus Care4All Pty Ltd, Rae is supported by a close-knit family-based management team, all of who are passionate about the vision, mission and future of APlus Care4All.

Raeshel’s Qualifications include:

  • Certificate III in Home and Community Services
  • Certificate III in Financial Services
  • Certificate III in Aboriginal and Torres Strait Islander Cultural Arts
  • Certificate IV in Community Services
  • Certificate IV in Small Business Management
  • Certificate IV in Information and Technology
  • Certificate IV in Business Administration
  • Diploma of Community Services
  • Diploma of Business Administration
  • Diploma of Quality Auditing
Kristy Austen

Kristy Austen is the Office & HR Manager at our head office located in Kurri Kurri.

Her role is to lead and support APlus Care4All’s service delivery team by providing effective leadership to our support workers, administration staff and management.

Kristy manages the processes and functions underpinning the organisations, including management of workload, evaluation and quality management, human resources, and information systems.

Kristy has over 10-Years’ experience as a Quality Insurance Manager across a variety of industries, including environmental testing, animal pharmaceutical manufacturing, and a contract research laboratory.

Kristy’s qualifications include:

  • Certificate III in Aged Care
  • Certificate III in Business Administration
  • Internal Quality Auditor Certificate
  • Diploma of Quality Auditing
  • Diploma of Business Administration
  • Diploma of Human Resources Management
Linda 'Sue' Allen

Sue Allen is the House Manager at our short-term accommodation and respite home located at Branxton.

Sue is responsible for the day-to-day operations of the respite home and is also a support worker.

She has the extensive experience in the industry including Singleton High School as a teacher’s aide for special needs students & Calvary Cessnock Aged Care Facility

Sue’s qualifications include:

  • Certificate III in Aged Care
  • Certificate III in Home & Community Care

Sue is passionate about her role at APlus Care4All and is highly regarded by her colleagues.

Nattina Phelps

Nattina Phelps is our Operations and Multimedia Manager primarily located at our head office in Kurri Kurri

Nattina ensure that payroll and rosters are always complete. She also is in charge of all of our socials and works tirelessly updating our website

Nattina joined the APlus Care4All team in 2017 with her little sister Ceren. Starting out as an Administrative Assistant, Nattina has shown her loyalty and strong work ethic, working her way up the staff hierarchy to her current role as Assistant Manager.

Nattina’s qualifications include:

  • Statement of Attainment in Business Administration
  • Diploma of Business Administration